Frequently Asked Questions

Submit a request or email us at info@ScanPhotoNow.com and we will reply with directions.

All photos are scanned at 300 dpi .jpg format, we can scan at a higher 600 dpi for a small fee.

No, we do not restore photos or work with any old damaged photos.

We are brothers who have been scanning photos for the past few summers as a side gig and now we are going to use this business to put ourselves through college.  We are hard-working, trustworthy young guys who will work hard to do a great job and hopefully you will tell your friends about our amazing services.  Our prices are lower than most of our competitors and we are local so you don't have to worry about your photos getting lost in the mail!  

Your privacy is our top concern!  We will hang onto your digital photos for 30 days once a project has been completed.  If you have any questions or concerns, please contact us within 7 days of receiving your media back from us.   After the 30 days we will delete your digital photos from our local server.    Nothing is ever stored on the cloud, everything is stored on a local server and will be deleted completely after 30 days.  We do not share our customers data with anyone.